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TERMS & Conditions

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A Legal Disclaimer

The information provided on this page serves as a general guideline for understanding the Terms & Conditions that govern your purchase of items from The Yarn Stork.

Understanding Our Terms & Conditions

At The Yarn Stork, our Terms & Conditions define the relationship we share with our customers when they shop for artisan handmade baby garments and gifts. These terms outline the rights and responsibilities of both parties, ensuring a transparent and enjoyable shopping experience. It's important to read these conditions carefully, as they govern your interactions with our website.

Key Elements of Our Terms & Conditions

Our Terms & Conditions cover various important topics, including eligibility to purchase, payment methods, and our return policy. Additionally, we reserve the right to modify our offerings and policies as needed. Understanding these terms helps to safeguard both our customers and our business, providing clarity on matters such as order fulfillment and intellectual property rights.

THE YARN STORK

PURCHASER'S CONTRACT

This contract represents the four corners of a legally binding document for any and all "Purchaser(s)" ("Consumer(s)") of "The Yarn Stork" ("Artisan")'s handcrafted goods.

 

I. TERMS & CONDITIONS

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I, the purchaser of The Yarn Stork's E-Commerce hand-crafted product(s), hereby agree to all underlying terms and conditions of the Purchaser's Contract and Terms/Conditions.

 

  • I understand and acknowledge that to complete any purchase(s), I must agree to all underlying terms and conditions by checking the box stating, "I agree to all terms and conditions."

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II. ORDER POLICY

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I, the purchaser of The Yarn Stork's E-Commerce hand-crafted product(s), hereby agree to all underlying terms and conditions of the Purchaser's Contract and Order Policies.

 

  • I understand full payment is due upon checkout.

  • I understand that I cannot cancel my payment after purchase or claim false payment to receive a refund. In doing so, I am fully aware that The Yarn Stork will not refund my purchase, and that legal action may be taken for fraudulent claims made to avoid payment of my order(s).

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III. PAYMENT POLICY

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I, the purchaser of The Yarn Stork's E-Commerce hand-crafted product(s), hereby agree to all underlying terms and conditions of the Purchaser's Contract and Payment Policies.

 

  • I understand that all handmade goods sold by The Yarn Stork can only be purchased in US currency.

  • I understand and agree to payments via secured US credit or debit cards, some third-party apps, or The Yarn Stork E-Gift cards.

  • I understand that The Yarn Stork's E-Commerce does not accept payment through PayPal, WhatsApp, Check, Cash, or other unknown sources through www.theyarnstork.com.

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IV. SHIPPING POLICY

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I, the purchaser of The Yarn Stork's E-Commerce hand-crafted product(s), hereby agree to all underlying terms and conditions of the Purchaser's Contract and Shipping Policies.

 

  • I understand that sales tax will be applied to any item(s) I select, based on the physical address I provide at checkout.

  • I understand that my purchased item(s) will incur shipping fees, which may vary depending on the shipping options selected at checkout.

  • I understand that the carrier (The Yarn Stork) is not responsible for the condition of my purchased item(s) once they have been properly packaged, shipped, and leave the carrier's hands.

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V. RETURN & REFUND POLICY

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I, the purchaser of The Yarn Stork's E-Commerce hand-crafted product(s), hereby agree to all underlying terms and conditions of the Purchaser's Contract and Return/Refund Policies.

 

  • I understand that The Yarn Stork does not offer refunds unless my purchased item(s) do not arrive via UPS or FedEx.

  • I understand that The Yarn Stork does not offer refunds unless my purchased item(s) were lost in transit.

  • I understand that I will need to provide proof of the corresponding tracking number in either case to obtain a full refund.

  • I understand that I will need to provide my order number as proof of purchase for incorrect-quantity purchases and will contact info@theyarnstork.com should this occur.

  • I understand that, based upon the nature of said item(s) being hand-crafted, The Yarn Stork does not accept returns as stated in the "Return and Refund Policy" below.

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RETURNS:

  • The Yarn Stork does not accept returns due to the nature of how the items are made and the amount of work put into each project.

 

DUE TO THE NATURE OF ITEMS BEING HAND-CRAFTED, THE YARN STORK DOES NOT ISSUE REFUNDS, UNLESS THE FOLLOWING INSTANCES OCCUR:

  • Your shipped item(s) never arrived via UPS or FedEx.

  • Your shipped item(s) were lost in transit.

  • Quantity issues from software (e.g., website lag) or user (e.g., fat-fingering the + sign and/or inputting the wrong number) errors.

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BOTH INSTANCES WILL REQUIRE PROOF OF FAILED DELIVERY:

  • Proof of purchase (e.g., your order number or confirmation number).

  • Confirmation of delivery address.

  • The tracking number associated with each proof of purchase (if applicable).

 

TRACKING MY PACKAGE:

If you have received a tracking notification but have not yet received your package, please follow the steps below before submitting your refund request.

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  • If shipped via UPS: visit the UPS website and enter your tracking number into the tracking number support widget. It will show detailed routes and the delivery ETA.

  • If shipped via FedEx, visit the FedEx website and log in (you'll need an active account). Then, go to the tracking page, select Manage Delivery, and select the "Report Missing Package" option (your tracking number must show the stamped time and date your package was officially delivered, as shown in a screenshot, to be eligible for refunds).

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The Yarn Stork.

The Yarn Stork

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